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Nexdata supports tailored customer service speech data collection according to language, timbre, style, and industry, and provides data processing such as information extraction, classification and annotation for the massive raw data.
Support speech data collection in accented English, code-switching, Chinese dialects, etc.
Support real scene customer service data collection in multiple industries such as finance, insurance, and e-commerce.
Speech segmentation for long audio, noise, valid/invalid audio.
Support multi-paragraph transcription annotation for long and short natural speech audio.
Support positive or negative emotions information annotation of speaker's voice.
Supports comprehensive annotation needs for speech, image, video, point cloud, and text data.
The client is developing intelligent customer service speech recognition technology from scratch. By sorting out the customer's scenarios, Nexdata provides a systematic data solution, including 5000 hours off-the-shelf speech datasets of Mandarin Speech and natural dialogue, and 1000 hours of annotated speech dataset for specific scenes, which helps the customer launch an intelligent customer service product from scratch to entry into service within a month.
The client wants to optimize the knowledge base of the chatbot in APP to improve the service quality. After fully understanding client's business, Nexdata expands and optimizes the new knowledge points, and deletes, adds and optimizes the similar problems in the knowledge base. We have completed the compilation of about 230,000 knowledge points and each point has been increased at least 30 similar questions.
Nexdata.ai provides comprehensive data annotation and collection services to help you succeed with your AI projects.
Nexdata delivers high-quality data with intelligent self-inspection, multiple quality checks, and ISO9001 certification.
30 proven annotation tools for full coverage of voice, image video, 3D point cloud and text data annotation requirements.
We follows Personal Information Protection Act, GDPR, ISO27001/ISO27701 for security and regulatory compliance.
With the help of AI-assisted pre-recognition function, human-computer interaction semi-automatic annotation is realized.