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m.nexdata.datatang.com

Multilingual Mixed‑Reading Full‑Duplex Script‑Simulated Customer‑Service Speech Dataset

dual channel
customer service
mix

Multilingual Mixed‑Reading Full‑Duplex Script‑Simulated Customer‑Service Speech Dataset, mirrors real-world interactions. Transcribed with text content, speaker's ID, gender, and other attributes. Our dataset was collected from extensive and diversify speakers, geographicly speaking, enhancing model performance in real and complex tasks. Quality tested by various AI companies. We strictly adhere to data protection regulations and privacy standards, ensuring the maintenance of user privacy and legal rights throughout the data collection, storage, and usage processes, our datasets are all GDPR, CCPA, PIPL complied.

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This is a paid datasets for commercial use, research purpose and more. Licensed ready made datasets help jump-start AI projects.
SpecificationsSpecifications
Format
8kHz/16kHz, 16bit, wav, dual channel;
Content category
including banking, air travel, insurance and other domains;
Recording condition
relatively quiet indoor environment, without echo;
Speaker
native speakers from multiple countries, with a balanced gender ratio;
Country
Multiple countries;
Language
multilingual mixed with English and multilingual mixed with other languages; each conversation consists of 70% primary language and 30% secondary language;
Features of annotation
transcription text, sentence timestamps, speaker ID, gender;
Accuracy Rate
Word Accuracy Rate (WAR) 95%
Sample Sample
  • Audio

    Hallo, ich brauche dringend Hilfe. <lang:English>i'm in a hurry</lang:English>

  • Audio

    Guten Tag, mein Name ist Lena. <lang:English>how can i assist</lang:English>

  • Audio

    Ich habe ein Problem mit einer Überweisung. <lang:English> It's quite urgent. </lang:English> Ich habe sie an den falschen Empfänger geschickt.

  • Audio

    Ich verstehe. <lang:English> First, I need to verify your identity. </lang:English> Können Sie mir bitte Ihren vollständigen Namen nennen?

  • Audio

    Das ist der erste Januar neun neunzehnhundertneunzig. <lang:English>details noted</lang:English>

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What languages and scenarios are covered by Nexdata’s speech recognition datasets?

Nexdata offers speech recognition datasets covering a broad range of languages, dialects, and accents, backed by extensive global language resources. Our datasets include diverse speakers, acoustic environments, and real-world speech scenarios, supporting multilingual ASR, voice assistants, conversational AI, speech-to-text, and other speech-enabled applications.

Can Nexdata customize speech recognition datasets for specific languages or requirements?

Yes. If our off-the-shelf datasets do not fully meet your requirements, Nexdata provides flexible custom data collection, transcription, and annotation services. We can customize datasets based on target languages or dialects, speaker profiles, recording environments, speech scenarios, data volume, and annotation specifications to meet specific ASR development needs.

How does Nexdata ensure the quality and scalability of speech recognition datasets?

Nexdata applies multi-stage quality control throughout speech data collection, transcription, annotation, and validation. Combined with our extensive language resources and scalable collection capabilities, we can support both large-scale multilingual projects and specialized datasets for specific languages, dialects, accents, and speech scenarios.

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